Software Maintenance Agreement (SMA)

Need assurance that the latest product versions, library updates and on-demand support are available? The solution is a Software Maintenance Agreement (SMA) subscription.

A SMA is a subscription service which includes Simtra program updates and upgrades, library updates, bug fixes and priority technical support. The SMA also offers subscribers access to the latest versions of Simtra software, which is compatible with the latest Windows and CAD (if applicable) platforms on the market.

All Simtra software products are supplied initially with a complementary six week SMA subscription. The SMA can be extended for an additional period of one year or more.

What is included in the SMA?

• Program updates, including e-mail notifications of releases

• Object library updates, including e-mail notifications of releases

• Addition of customer requested objects to object libraries *

• Priority telephone and e-mail support

• Application notes, technical notes and other relevant information, as appropriate

Terms and conditions

* Simtra will, upon request from the licensee, update the object library with licensee requested object(s), during the term of the Software Maintenance Agreement. Terms and conditions apply. Please contact Simtra for further details.