About Simtra
Simtra is not only a world leading supplier of advanced airport software, Simtra also offers software for general civil engineering as well as training and a full customer support program.
Simtra Privacy Statement
Latest updated: July 28, 2008
Collection of Your Personal Information
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you to provide a service or carry out a transaction that you have requested such as receiving information about our products or services, signing up for an event or training, or when purchasing, downloading and/or registering our products. The personal information we collect may include your name, title, company or organization name, work e-mail, work phone, work or home address, information about your job function, information about your company, and potentially also credit card information.
The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the Site, analyze trends, and administer the Site.
The Site may direct you to a secure site for financial transactions. No such information will however be stored on this Site.
Use of Your Personal Information
The personal information collected on this Site will be used to operate the Site and to provide the service(s) or carry out the transaction(s) you have requested or authorized.
We may use your personal information to provide you with important information about the product or service that you are using, including critical updates and notifications. Additionally, we may send you information about other products and services, and/or share information with Simtra partners so they may send you information about products and services.
Simtra occasionally hires other companies to provide limited services on our behalf, such as Web site hosting, packaging, mailing and delivering, answering customer questions about products and services, and sending information about our products, special offers, and other new services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose.
Simtra may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on Simtra or the Site; (b) protect and defend the rights or property of Simtra and our family of Web sites; or (c) act in urgent circumstances to protect the personal safety of Simtra employees or agents, users of Simtra products or services, or members of the public.
Personal information collected on the Site may be stored and processed in Sweden or any other country in which Simtra or its affiliates, subsidiaries or agents maintain facilities, and by using the Site, you consent to any such transfer of information outside of your country.
Control of Your Personal Information
Except as otherwise described in this statement, personal information you provide on the Site will not be shared outside of Simtra and its controlled subsidiaries and affiliates without your permission. As described below in the next section, you can access your personal information and make choices about how you wish to be contacted.
Simtra may send out periodic e-mails informing you of service issues related to a product or service you requested, or confirming you requested a product or service. In some services offered by Simtra, contact with the customer is an intrinsic part of the service. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service(s) you have chosen.
Use of Cookies
We use cookies on this Site to simplify login procedures to the support site. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of this or other Web sites you visit.
Enforcement of this Privacy Statement
If you have questions regarding this statement, you should contact Simtra using "Contact Us" on this Site.
Changes to this Statement
We may occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.
Contact Information
Simtra welcomes your comments regarding this privacy statement. If you believe that Simtra has not adhered to this privacy statement, please contact us electronically or via postal mail at the address provided under "Contact" in this Site, and we will use commercially reasonable efforts to promptly determine and remedy the problem.